Contact
Talk to the Moondew desk
We reply on WhatsApp and Messenger every day, 10am to 10pm.
Write to us
Questions about an order?
Send a message and we will get back to you within one working day.
- Call us+880 1700-000211
- WhatsApp+8801700000211
- Email us[email protected]
- Visit usHouse 21, Road 4, Block C, Banani, Dhaka 1213, Bangladesh
- Opening hoursOrders confirmed by phone, every day 10am – 10pm
Thank you — we will get back to you soon.
Questions
Before you order
- Can I see the pack first?
- Yes, ask for a live video or a photo of your exact box with its batch and expiry.
- What does delivery cost?
- ৳70 inside Dhaka, ৳130 outside Dhaka. Pay cash when the parcel arrives.
- What if it arrives damaged?
- Message us within 24 hours with a photo and we exchange it free of charge.
- Is this medical advice?
- No. We share general tips only. Patch-test first and ask a doctor about skin conditions.